Process Automation Use Cases

Explore how automating a Legal Services Requests Portal with TAP Workflow Automation can generate savings and improved responsiveness.

Value-Added Tax (VAT) Return Submission

Challenge

Develop a workflow for European Union users to calculate VAT tax obligations.

Solution

  • Self-service forms can be easily designed using the TAP UI to allow clients to submit the right information for VAT calculation.
  • Workflows are customizable to meet exact business demands, no matter how complex.
  • The client’s VAT is calculated internally, and routed through appropriate internal gatekeepers for review and approval.
  • Upon final internal approval, the client can be automatically notified of their VAT obligations.
  • All workflow records, assets and documents are centrally stored in a secure Cloud repository.

Benefits

  • Automatic notifications and alerts keep processes moving forward, and allow at-a-glance review of project status and deadlines.
  • Centralized, easy-to-read dashboards optimize billable time and identify inefficiencies.
  • Centralized secure archiving of all workflows, histories, assets and documents ensures compliance and headache-free audits.
  • Expedited, error-free processes drive improved client service and satisfaction levels.
  • E-signature integration standardizes secure approvals.