Process Automation Use Cases

Explore how automating a Legal Services Requests Portal with TAP Workflow Automation can generate savings and improved responsiveness.

Trademark Infringement Log

Challenge

Bring automated efficiency to workflows for Legal Operations trademark tracking processes, as well as for trademark filings, renewals and related legal operations processes.

Solution

  • Self-service online forms allow personnel to submit trademark application requests.
  • Workflows can also be built around re-authorization requests for 3rd party usage of trademarks and brand assets.
  • TAP enables users without programming expertise to build equivalent apps as automated workflows.
  • Workflows and forms can be easily created in TAP drag-and-drop UI, specifying routing, stakeholders and notifications at every stage.
  • Automated notifications can alert stakeholders to the need for trademark renewals, and can link to requisite forms.

Benefits

  • Using a single database and environment brings standardization and centralization, with ready-made security and compliance.
  • All collaborators involved at the correct time and in correct sequence.
  • Processes repeat correctly every time, in standardized way, no matter how complicated.
  • Far higher security for sensitive processes that cross-organizational lines.
  • Documents and files that are relevant to each collaboration are centralized in one repository, not scattered with poor version control.
  • Some legal processes completed in 90% less calendar hours, consuming 75% fewer staff hours.