Process Automation Use Cases

Explore how automating a Legal Services Requests Portal with TAP Workflow Automation can generate savings and improved responsiveness.

Employee Suggestion Box

Challenge

Create an online “employee suggestion box” and workflow for reviewing submissions.

Solution

  • Online self-service “suggestion box” form lets employees provide input/feedback.
  • Forms can capture as much detail as the organization deems necessary.
  • Intuitive form design and workflow design interfaces allow customization of the entire process to meet in-house mandates.
  • “Suggestions” are automatically routed for proper review by pertinent stakeholders.
  • Workflow tracking access can be opened up to let employees view the status of their submissions.
  • Automated notifications can be sent to employees to let them know their suggestion has been seen and is under consideration or has been approved for implementation.

Benefits

  • Builds greater engagement between employees and the enterprise by allowing easy, seamless interactions.
  • Automated notifications build enterprise morale and collaboration by injecting visibility into the process.
  • HR accelerates the entire process, building goodwill with all stakeholders.
  • Workflows and all assets/documents are automatically archived in the Cloud for secure storage and audit accessibility.