Data Review & Decision Alerts

Challenge

Develop an agile workflow triggered by specific data monitoring conditions or events.

Solution

  • TAP’s API, scripts and external API integration capabilities allow for custom data monitoring systems to initiate a workflow based on various conditions the user specifies.
  • These can range from standard processes to abnormal system alerts or incidents that may require diagnostics and reports.
  • Allows for circumstance-specific workflows to be initiated: A DoS attack threshold is exceeded, for example, triggering a site security workflow.
  • TAP can be configured to launch multi-part workflows, for example to obtain status checks/reports from IT personnel with different responsibility areas affected by a condition or event.
  • Automated notifications drive timely response from designated team members.
  • Inactivity alerts notify administrators if there’s been no activity or resolution after a specified time period; escalation notices can alert managers if actions or resolution are overdue.
  • Mobile access lets workflow participants access and act remotely.
  • Centralized dashboard allows management monitoring of all review/alert situation across the enterprise.
  • All workflow records, assets and documentation are centrally stored in a secure Cloud repository for later audit and analysis.

Benefits

  • Provides for customizable, immediately-triggered workflows and alerts for any number of situations.
  • Minimizes downtime, security breaches or other issues by triggering immediate response, even from remote personnel.
  • Centralized monitoring drives real-time transparency and improved governance.
  • Post-incident analysis can be more comprehensive thanks to automatic archiving of workflow records and data.