11:30 am to 12:30 pm | Running Legal Ops like a Business – The Core KPI’s of a Modern Legal Department

• Moderator: Steven O’Donnell, Head of Product Marketing – MITRATECH
• Panelist: Caitlin Perrazo, VP Strategic Planning – AIG
• Panelist: James Michalowicz, Senior Manager – Legal Operations Business Performance – TE Connectivity
• Panelist: Jennifer McCarron, Head of Legal Operations – Netflix

2:00 pm to 3:00 pm | Key Findings from the Fortune 500 – A Legal Ops Pioneer Reveals All

• Moderator: Brian McGovern, Executive Director, Strategic Programs – MITRATECH
• Panelist: David Cambria, Chief Services Officer – Baker McKenzie
• Panelist: Julie Heller, Vice President Knowledge Management and Information Governance – AIG
• Panelist: Paul Lanzone, SVP Global Legal Delivery – DXC

3:30 pm to 4:30 pm | Flipping Ratios: How to Control Outside Counsel Spend & Bring Work Back In-House

• Moderator: Dave Dietering, VP of Global Support – MITRATECH
• Panelist: Kate Orr, Senior Innovation Counsel – Orrick, Herrington & Sutcliffe
• Panelist: Constance Mockaitis, Associate Director, Information Governance & eDiscovery Operations – AbbVie
• Panelist: Toby Brown, Chief Practice Management Officer – Perkins Coie
• Panelist: David Schumacher, GELRT Managing Attorney – GSK