Client Programs

//Client Programs
Client Programs2018-10-18T18:24:03+00:00

Client Programs

We foster involvement and community with our clients, so we can learn best practices from each other. The goal of Mitratech’s client programs? Engagement, shared knowledge, and advancement of the legal, compliance, and operational risk markets.

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Client Referral Program

Mitratech is continuously implementing new programs to show our appreciation for our clients. The Client Referral Program was designed to reward our clients for telling peers that are interested in evaluating a new system about Mitratech’s products*.

If the referred company signs a contract with a minimum annual revenue, the referring client receives a credit worth two months of their annual maintenance and subscription fee. There’s a limit of six referrals per year, but that means a Mitratech client could have one free year of maintenance/subscription*. The following year, standard fees would apply. However, this program resets, giving them another opportunity for one free year of maintenance/subscription.

To qualify for the program, the client simply emails their Mitratech Account Executive and the Mitratech Marketing team to tell them they’ve made the referral.

*Some exceptions apply. Please contact your Account Executive for full details.

Client Reward Program

Mitratech is driven by our focused commitment to bridging the gap between the legal, compliance, and operational risk needs of our clients. Our clients share best practices with both our product management team and each other at forums and industry focus sessions that we schedule throughout the year, as well as our annual user conference, Interact.

To show our appreciation for our clients’ engagement, we’ve launched the Client Reward Program, awarding them points each time they participate in a qualifying engagement activity. The points can then be redeemed for free Interact registration or discounts on training. In addition to earning points, clients receive positive exposure within their industry and build a stronger relationship with the Mitratech team.

What is considered a qualifying activity?

Mitratech reference activities include but are not limited to:

  • Press releases
  • Case studies
  • White papers
  • Podcasts and webinars
  • Speaking and hosting engagements
  • Participating in a reference call or demo

Best Practice Forums

A unique benefit of being a Mitratech client? The opportunity to participate in our Best Practice Forums.

These events allow you to:

  • Establish thought leadership through best practice sharing
  • Discuss tips on how to be the best-run legal and compliance operation
  • Network with other Mitratech product users

How long/often do Best Practice Forums meet?

Best Practice Forums are held on an annual basis and last for half a day, and include a networking breakfast and lunch with fellow professionals.

What’s discussed during a Best Practice Forum?

The agenda can vary per group and per meeting, because the discussion is client-driven. Attendees will spend time discussing best practices and innovative ways they’ve implemented and used Mitratech products. Special attention will be given to the tools, processes, and strategies for moving their legal or compliance operations department up the value chain. Additionally, a product roadmap update is presented by the Mitratech Product Management team.

What Best Practice Forums are offered?

We host Best Practice Forums for the following regions. If you do not see a Forum for your area and would like to start one, please contact Holly Chang at (512) 660-6471.

  • Bay Area
  • Chicago
  • Houston
  • New York City
Mitratech's Houston Regional User Group

How do I know when and where Best Practice Forums are taking place?

Once a date for a Best Practice Forum has been set, it’s published to our online event calendar. Your Account Manager will also be able to provide any information on upcoming Best Practice Forums.

Mitratech Rockstar Award

Mitratech clients have always exemplified what it takes to be the best, and we want to reward those who embody being a proactive and strategic corporate business partner within a company. The Mitratech RockStar Award was created to recognize clients who are creative, unique, and innovative.

What are the Rockstar Award Categories?

The RockStar Award has four company categories and one individual category, giving you more opportunities to share your successes and increase your chances of recognition:

  • Small But Mighty: A small legal department that has made a big impression.
  • Jet Setter: A company who was creative / innovative in their global process, implementation, etc.
  • Cash Cow: A company that has proved tangible value and cost savings for their organization in the most innovative way.
  • Risky Business: A company that has proven total risk management.
  • Individual Innovator: An individual who has achieved career growth through delivering results using legal and compliance technology.

How do I nominate myself or a peer for the Rockstar Award?

Each spring, the nomination process will open for clients to submit themselves or a peer as a RockStar. This includes identifying how the nominee is innovatively using Mitratech products, and why they deserve to be recognized as a RockStar in one of the four categories above. The Mitratech Leadership team will anonymously review all nominations and select the winners.

What does the winner of the Rockstar Award receive?

Each category winner will receive one (1) complimentary registration for the following year’s Interact conference, a RockStar Award trophy to display at their office, and the recognition of their peers.

To learn more about the RockStar award, please contact Jena Gill at (512) 660-6545.

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Contact us and we’ll answer any questions about how Mitratech supports your success.

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