Viewabill - Mitratech


Law firms and legal departments continually strive to improve relationships by becoming more collaborative and transparent on legal spend, yet they lack a common language to communicate with each other. Disputes over the time spent on matters, the timekeepers, their corresponding rates and charges happen well after the actual matter work is completed. Legal departments continue to invest in technology to review and adjust invoices, while law firms incorporate pricing strategies to maximize realization rates and client retention.


How Viewabill solved similar challenges for our clients

Legal departments are facing increased budget scrutiny and expanded expectations on legal spend management and reporting. Without real-time visibility or collaboration on billable time, they are left in the dark wondering if a matter will come in on time and on budget.

Law firms work diligently to provide clients with the best possible outcomes. They need to create a new “normal” about the delivery of legal services that represents value to both parties. Viewabill provides firms a way to use technology to promote transparency both internally and with clients. By integrating with law firm time and billing software, Viewabill enables the sharing of time entry data on select matters pre-invoice through a secure web portal, promoting a new level of transparency with corporate clients.

By highlighting that you’re assessing these [billing] items, it shows the culture of the firm is promoting administrative collaboration.

– Vincent Cordo, Director of Client Value, Reed Smith LLP

The tools to help you thrive in challenging situations

Mitratech provides access to Viewabill to any law firms currently subscribed to Mitratech’s Collaborati e-Billing as part of our dedicated Law Firm Client Success Program. When firms use Viewabill, value is created by:

  • Increased efficiency through an instant read only view of work in progress across the staff
  • Decreased write offs by increasing the billable hour realization rate to an average of 90% (vs industry standard of 83%)
  • Reducing unbilled inventory by creating high level visibility across the firm without revealing matter details
  • Having the firm recognized as a market leader by reducing disputes and providing transparency to its corporate clients