CASE STUDIES

Mitratech’s powerful enterprise legal management solutions bring value to our clients’ organizations. Read the below case studies to find out how your peers have utilized our products, the ROI they have seen, and why Mitratech is the trusted choice.

Case Studies

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Ally: The Benefits of a Single System for Matter Management & e-Billing

GMAC, now known as Ally, specializes in automotive finance, real estate finance, insurance, commercial finance and online banking. Rather than employing a separate e-Billing system, GMAC chose Mitratech’s TeamConnect Collaborati Spend Management (CSM), thereby providing a fully integrated electronic billing and matter management system. In so doing, GMAC reduced the effort required of its IT department (by only having one system to maintain) and simplified the process of changing billing guidelines.


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Aon: Integrating a Global Law Department

Aon is the world’s leading provider of risk management, insurance and reinsurance brokerage services and human capital and management consulting. By implementing TeamConnect, Aon has established standardized processes, obtains comprehensive management reporting, and maintains a global view of GRC information.


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Aon: Monitoring Law Firm Performance

As law departments are more and more often held to the same standards as other business units, it is critical that the department be able to monitor and control spend. Aon uses TeamConnect to analyze and rate law firm performance in a number of areas, giving them greater insight into which firms provide the best services at the best cost.


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Express Scripts: A Prescription for Success

As a leading prescription benefits manager, Express Scripts, Inc. handles millions of prescriptions each year through home delivery and at retail pharmacies. The corporate legal department implemented Mitratech TeamConnect with Collaborati Spend Management (CSM) – a fully integrated electronic billing and matter management system – to better manage its expanding legal workload. Choosing the software as a service (SaaS) option gives Express Scripts the benefit of an enterprise application without the IT overhead.


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Flowserve Corporation: Enhancing Visibility into Legal Data

Flowserve Corporation is a world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. The company has more than 15,000 employees in more than 50 countries. The Flowserve law department implemented Lawtrac in 2008 to add some structure to its billing, financial management, and matter management process. Prior to the implementation, they were struggling to process and report on paper invoices and did not always have matter information at their fingertips.


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Genworth: Overcoming M&A Challenges to Establish a Unified Legal & Compliance Strategy

Genworth Financial is among the United States’ largest insurance and financial services holding companies. To meet Sarbanes-Oxley, SEC and countless other federal and state reporting requirements, Genworth’s corporate legal department needed a matter management system to help it pull together, analyze and report on the substantial compliance and financial data generated by its many businesses. To streamline the process and better integrate Genworth’s various internal legal organizations, the legal department turned to Mitratech.


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KONE Inc.: Improving Legal & Business Outcomes

KONE Inc. is a global leader in the elevator and escalator industry, with global sales of $6.9 billion and approximately 35,000 employees in more than 50 countries. The KONE law department implemented Lawtrac in 2006 because they wanted a sophisticated automated system that would allow them to handle claims in-house while also integrating with their separate Risk Management System. The implementation of Lawtrac and related integration eliminates duplicate data entry and allows KONE’s legal professionals to spend more time managing their matters.


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Toyota: From Advertising to Regulatory Compliance

Toyota Motor Corporation is Japan’s largest car maker and one of the automotive industry’s leading innovators. The TREAD Act, requiring automobile manufacturers to track and report on a wide variety of warranty, customer contact, and legal issues, complicated Toyota’s previous reporting requirements. In addition to regulatory reporting, Toyota uses the system to review of all US advertisements, manage litigation, track trademark infringement, and manage real estate agreements.


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Trinity Health: Configuring the Perfect Contract Management System

Trinity Health is the 5th largest Catholic health care system in the United States. With most contracts previously stored in a variety of formats and geographical locations, keeping track of and managing the agreements was difficult at best. To streamline its internal processes and negotiate stronger agreements, Trinity Health is now managing its payer contracts through a customized rendition of Mitratech’s TeamConnect Contract Management solution.


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Williams: Doing (Much) More with Less

The Williams Companies, Inc. is one of the country’s largest integrated natural gas companies. During a downturn, the legal department was directed to increase its internal services while dramatically reducing its budget, headcount and spending on outside legal services. TeamConnect is the tool they use in streamlining processes, ensuring regulatory compliance and controlling finances.