Build vs. Buy: A Study in the Hidden Costs Behind Building a Solution - Mitratech

Build vs. Buy: A Study in the Hidden Costs Behind Building a Solution

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For over thirty years, we have conversed with legal departments who have taken the first steps to initiate the process of implementing a new legal management system. Most often, the process moves along as expected and we become a partner in their future success creating workflow efficiency, minimizing organizational risk, and reducing annual legal spend. Every now and then, the buying process comes to a halt when a prospective client begins to feel tempted to build a homegrown solution rather than purchase from a vendor.

Historically, we have found that companies that choose to take this path end up in one of three different scenarios:

  • Creating a “Franken-system” by stitching several applications together to build a matter management system
  • Developing a solution from scratch with their assistance of their internal IT resources
  • Utilizing a multi-use application by bending a current non-legal solution to meet the legal department’s needs

We have uncovered the hidden costs behind the decision to build a homegrown solution in an effort to save you from others’ mistakes.

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