For over thirty years, we have conversed with legal departments who have taken the first steps to initiate the process of implementing a new legal management system. Most often, the process moves along as expected and we become a partner in their future success creating workflow efficiency, minimizing organizational risk, and reducing annual legal spend. Every now and then, the buying process comes to a halt when a prospective client begins to feel tempted to build a homegrown solution rather than purchase from a vendor.
Historically, we have found that companies that choose to take this path end up in one of three different scenarios:
- Creating a “Franken-system” by stitching several applications together to build a matter management system
- Developing a solution from scratch with their assistance of their internal IT resources
- Utilizing a multi-use application by bending a current non-legal solution to meet the legal department’s needs
We have uncovered the hidden costs behind the decision to build a homegrown solution in an effort to save you from others’ mistakes.