Research Shows Efficiency is Top Factor Among Legal Software Purchasers - Mitratech

Research Shows Efficiency is Top Factor Among Legal Software Purchasers

Mitratech named market leader in overall benefits, quality improvement

Austin, TX – May 22, 2012 – Mitratech, the leader in enterprise legal management solutions including matter management, e-billing and GRC management, today announced the results of a study with a specialist brand research agency, Hall & Partners. The study examined the legal matter management industry and found 31 percent of decision-makers sited “efficiency” as the top factor when purchasing legal software, followed by 29 percent who consider having a “good value” the most important.

The study was conducted in January 2012 among respondents who use legal matter management software in organizations, including: people in law firms, legal administration, assisted/General Counsel and general counsel members, as well as employed users or decision makers in choosing legal matter management software.

“Improving efficiency and quality of our products is an ongoing objective,” said Eric Thurston, president of Mitratech. “We consistently look to users for feedback and are quick to respond to their needs. The results of the study are encouraging, but also give us renewed drive for continued innovation anddelivering on superior quality for our clients.”

The study also found “quality” and “delivering on consistency” drives commitment of legal software. Among the five legal software vendors studied, Mitratech was perceived to be the market leader and led the category in overall benefits, particularly for improving quality.

“Gaining clarity of the legal matter management category is valuable for Mitratech’s long-term company planning and product strategy going forward,” said Lauren Arnold, Research Director for Hall & Partners. “Our findings give them strong direction and confidence to deliver on results that will drive meaningful value for their clients.”


Mitratech is the leading provider of enterprise legal management solutions. Law departments from Fortune 500 companies and large enterprise organizations around the world rely on Mitratech to help them manage their core legal processes, as well as governance risk and compliance. Using Mitratech’s TeamConnect platform, legal departments can automate and streamline their matter management, e-billing, legal hold, e-discovery andcompliance activities, resulting in reduced costs, improved performance and increased client satisfaction. Available as an on premise, hosted or SaaS-based solution, TeamConnect can adapt to any organization’s business and IT infrastructure requirements. To learn more, visit


Jessi Marshall

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