Government Management - Mitratech

Government Management

Whether you’re a local, state, or federal legal department or agency, matter and case management is critical to your staff of attorneys, administrators and specialists. Mitratech provides the most trusted matter and case management solution to enable you to be more efficient, more productive, and more responsive to constituents so you don’t end up with a debilitating backlog of work.

Government Management

Our clients faced the same challenges

A matter and case management solution for government agencies is often the core information system for the agency, and can be used by a multitude of users in different departments and groups. Bringing the parties together in a collaborative workspace, where everyone knows their specific tasks, can greatly enhance the efficiency of the staff and the quality of the work that is generated. Many agencies use a matter and case management solution to run specific governmental functions that require project management and compliance, making the entire agency run more efficiently.

Mitratech’s matter and case management solution has solved similar government client challenges by:

  • Completing reports on time and with confidence—outdated functionality can mean the loss of data, putting reports that rely on historical records at risk (when data quality is unreliable, decisions are made on faulty assumptions)
  • Standardizing the workflow and approval process so that the proper steps are followed by the staff each time
  • Increasing user adoption in order to minimize underutilization of systems which can leave you vulnerable to risk
  • Offering maximum flexibility to not only configure the base functionality, but also develop other information subsystems that can be fully integrated with your other systems

How we help your legal department be the best-run function in your organization

Mitratech’s matter and case management solution can be molded to fit your agency’s existing processes and best practices while standardizing your workflows. When running a complex network with millions of records, you need a highly configurable system to support the way your team already works, so user adoption ramps up quickly and is sustained. The Mitratech solution has been designed in accordance with the Americans with Disabilities Act, and is Section 508 compliant—allowing users with disabilities, who require Assistive Technology, to navigate the system with ease and providing them equal opportunity to excel within the work environment. This allows your legal professionals to be better positioned to manage any new work as it comes in.

A matter and case management solution enables you to be the best-run function in your organization by:

  • Streamlining daily workflows and saving time and effort
  • Finding the information you are looking for quickly with easy search options
  • Ensuring adoption by all staff with a user-friendly interface
  • Enhancing interdepartmental and external collaboration with portals and real-time notifications and alerts

The tools to help you thrive in challenging situations

We can help you fulfill the demands of your legal department with a powerful, yet easy-to-implement-and-adopt, software solution by:

  • Managing a portfolio of multiple record types, scalable up to millions of matters, entity, and event records for a single group or thousands of users across the agency
  • Developing FOIA request systems, investigation and evidence tracking systems, and public intake systems
  • Defining rules-based work processes and notifications, and automating document production
  • Maintaining all entity information in a centralized database with full search capabilities
  • Creating custom reports easily