FAQ

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What is TeamConnect’s overall architecture model?
TeamConnect is a 3-tier J2EE, Web 2.0 application with an open, robust and scalable architecture, making it ideal for high-volume, mission-critical applications. It supports application server clustering and load balancers to provide for high availability and fault tolerance. It provides an object-oriented integrated custom development environment and a Web Services layer enabling business users to quickly customize the system to suit their business processes as well as to seamlessly integrate with other corporate enterprise applications and with their business partners.

What features does it provide?
TeamConnect is a J2EE application that provides a highly customizable platform that uses a services-based framework with an integrated Java rule engine, security service, workflow engine, document/content management service, portal service, financial management options, collaboration service, Web Services integration layer, and a comprehensive BI Platform.

What hardware platforms are certified with TeamConnect?
TeamConnect is hardware independent. It runs on a Java application server and utilizes a database server for all data and design storage. TeamConnect will run on any hardware and/or O/S platforms certified by the application server (BEA Weblogic, IBM Websphere, Apache Tomcat & Readhat JBOSS) and the database vendor (Microsoft SQL Server, Oracle).

What are the databases that are currently certified with TeamConnect?
Currently, TeamConnect is certified with Oracle 10 & 11, MS SQL Server 2005 & 2008.

What application servers are currently certified with TeamConnect?
TeamConnect is certified with BEA WebLogic, IBM WebSphere, Tomcat and JBOSS.

Does TeamConnect support clustering & load balancing?
Yes. TeamConnect supports application server clustering and database server clustering capabilities.

Can customers extend the product to incorporate new functionality?
TeamConnect provides an Object-Oriented Designer toolkit that allows system administrators to create new functional objects and to modify existing out-of-the-box functionality. Administrators may add, delete, or modify fields, screens, user profiles, security, as well as many other attributes. Additions and or modifications made within the Designer toolkit are upwardly compatible with new versions and are thus fully supported. Additionally, customers are able to extend product functionality using TeamConnect's Java Rules and WebServices layer, for which Mitratech offers extensive training classes.

Does TeamConnect integrate with other applications?
TeamConnect provides an open integration framework via Web Services and has out-the-box integration with email, calendaring and security servers. It provides security plug-ins, to authenticate users against an LDAP server, or single sign-on functionality using NTLM or other SSO servers such as Site Minder, Tivoli Access Manger etc.

TeamConnect also provides the customer the ability to leverage full Java capabilities by allowing custom Java code to be added as rules. This enables customers to develop more complex integrations with other applications and data via synchronous or asynchronous protocols such as file systems, Java RMI calls, ESB’s or HTTP/S. Its open Web Services Integration Layer allows external applications to easily interact with TeamConnect using secure Web Services over http/s. Using these integration capabilities and frameworks along with our custom data conversion tools, it is easy to develop high-volume batch data integrations as well as real-time dynamic run time integrations with other enterprise applications.

Explain the security model in TeamConnect.
TeamConnect contains an integrated role-based security model that provides comprehensive security and rights management capabilities. This allows fine-grained control of access privileges for individual users, or groups of users, down to the individual record or field level. Thus, only authorized users have access to confidential information. TeamConnect's "transportation layer" features key-based digital encryption/decryption using Security Socket Layer (SSL) technology, between the browser/web server and the web server/application server. Data encryption between client-browser and web/application server is handled by the browser's encryption capabilities.

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